Sue their arses off
It's all about the proof though - you really need Wayback or similar. You've got some bits and bobs so you can definitely make a fist of it, but in an ideal world you'd have evidence of that original description (you mug). Then you could show all the changes they've made and they'd be f**ked (especially if you could show that they've dropped the price as well?).
Low risk option is ABTA - these trade schemes are usually quite good but tend to be a bit slow, and you aren't at costs risk.
Higher risk (since you might have to pay a bit if you lose, but it's unlikely to be much) is using the Small Claims Court. That would put pressure on them. This is where I'd go if I were you - IF you can put together good evidence of the difference between what they described and what you got.
Stuff about Small Claims here User Posted Link and here User Posted Link
Go gettem tiger
Posted By: Old Git on February 10th 2023 at 11:39:41
Message Thread
- Wrath advice please - Holiday problems (General Chat) - Azteca, Feb 10, 10:44:14
- Ask Martin Lewis (General Chat) - Jester, Feb 10, 18:21:53
- Could you do this in a cartoon form for Charles21 please (General Chat) - MonkeyPuzzle, Feb 10, 17:16:37
- Certainly too many words for me (General Chat) - Charles21, Feb 10, 13:56:55
- Sue their arses off (General Chat) - Old Git, Feb 10, 11:39:41
- Thanks. Am certainly kicking myself . I will ask (General Chat) - Azteca, Feb 10, 12:11:08
- Let it go x (n/m) (General Chat) - Jumbo1, Feb 10, 11:14:23
- L (n/m) (General Chat) - Old Git, Feb 10, 11:41:14
- life is too short to hold grudges and become bitter & twisted (General Chat) - Jumbo1, Feb 10, 11:45:00
- It's certainly a thought. Just pisses me orf (n/m) (General Chat) - Azteca, Feb 10, 11:19:41
- L (n/m) (General Chat) - Old Git, Feb 10, 11:41:14
- Does tripadvisor provide evidence of other customers being equally dissatisfied? (General Chat) - SimonOTBC, Feb 10, 11:06:11
- There's a few but an equal number if not more (General Chat) - Azteca, Feb 10, 11:19:04
- I think you'll be too late for s75 (General Chat) - CWC, Feb 10, 10:52:04
- Thanks. I think I'll give ABTA a whirl, just sticks in the craw tbh (n/m) (General Chat) - Azteca, Feb 10, 10:54:45
- Wayback machine might work for the old web pages (General Chat) - jamesward, Feb 10, 10:51:37
- Ah ok, thanks, I'll look into that over the weekend (n/m) (General Chat) - Azteca, Feb 10, 10:55:17
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