I think you'll be too late for s75

No experience with travel companies/ABTA, but in another regulated space we generally try to settle things before it goes to the Ombudsman as we get charged a fee regardless of outcome and it's a complete ballache to prepare for some of these. I assume there's a similar ABTA cost for operators.

So I'd certainly say don't rule out the ABTA approach, particularly if you don't fancy the small claims court.

(The MSE forums tend to be quite useful for this sort of thing, if you haven't checked there yet)

Posted By: CWC on February 10th 2023 at 10:52:04


Message Thread


Reply to Message

In order to add a post to the WotB Message Board you must be a registered WotB user.

If you are not yet registered then please visit the registration page. You should ensure that their browser is setup to accept cookies.

Log in