Feel your customer service pain

Trying to tell Coop they need to refrigerate their Almond drink rather than put it on the shelf as the do in their New Eltham store....

'Yes sir, there are two types, the UHT does not need to be kept in a refrigerator'

'I know there are two type, but the stuff you have on the shelf needs to be in a fridge *shows photo of packaging saying it needs to be kept cool.

'Thank you for your query, it is best of you contact Alpro'

'No, I'm contacting you because one of your stores is putting the fresh Almond drink on the shelf and not the fridge'

'Hello Sir, we have contacted the store who say there are two types of Almond drink. The UHT does not need to be stored in the fridge... '

Posted By: maidstoneyellow on September 18th 2018 at 12:48:47

Message Thread

Asda have a great offer of £20 off your first home delivery if you spend £50 or more (General Chat) - Charles21, Sep 18, 12:26:29
- £50 worth of mars bars fat lad? (n/m) (General Chat) - Jumbo1, Sep 18, 19:28:59
- Morons. (n/m) (General Chat) - norway, Sep 18, 13:07:57
- Feel your customer service pain (General Chat) - maidstoneyellow, Sep 18, 12:48:47
  - haha (General Chat) - Charles21, Sep 18, 13:36:20
- What did you buy? (n/m) (General Chat) - Huge Small, Sep 18, 12:43:29
  - Oh, you know (General Chat) - Charles21, Sep 18, 12:48:05
    - Ibuprofen (n/m) (General Chat) - pants, Sep 18, 12:48:29
      - Given up on pain killers (General Chat) - Charles21, Sep 18, 13:30:41
  - Pizzas (n/m) (General Chat) - Tombs, Sep 18, 12:45:23
    - Ham and Pineapple. (n/m) (General Chat) - DrDublin, Sep 18, 12:47:14
      - The daddy of the Pizza world, as invented in Naples in 1624 by Mark O'Polo (n/m) (General Chat) - Tombs, Sep 18, 13:02:17
- Random (n/m) (General Chat) - pants, Sep 18, 12:32:25
- Surely you just need to spend £51? (n/m) (General Chat) - pants, Sep 18, 12:31:35
  - I added another £1 item to see if that would work, it didn't (General Chat) - Charles21, Sep 18, 12:34:33
    - Can you get it to a figure that will apply the discount? (General Chat) - pants, Sep 18, 12:35:55
      - No, I had to speak to customer services again (General Chat) - Charles21, Sep 18, 12:38:20
        
        I'm surprised at Asda, this if the kind of balls up I'd expect from Morrisons (n/m) (General Chat) - pants, Sep 18, 12:40:17

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