Not if you take the TV service too.

Then you get a UK call centre.

Sky however are s**t as customer support. I was once getting a practical download speed on broadband of about 40kpbs not the 6-7Mbps I was getting with BT. I'd have accepted 2Mbps as speed wasn't generally an issue.

The customer support guy tried to tell me as my router was reporting a theoretical speed of 6-7Mbps they were doing their part. I gave him the analogy that if he bought a 250mph car that would only go 10mph, would he think there was a problem. Turned out to be a national issue for all of their Openreach customers.

Mupper

Posted By: Johnny Comecardiff on September 9th 2014 at 14:49:19

Message Thread

Broadband advice please. (General Chat) - Pit, Sep 9, 14:22:04
- VVVV Thanks for the all the advice. I will think it over. (General Chat) - Pit, Sep 9, 14:58:41
  - Prioritise (General Chat) - norway, Sep 9, 15:06:20
    - Yep. Need to mull over all the options. reliability and speed most important really for me (n/m) (General Chat) - Pit, Sep 9, 15:12:25
  - Prioritise (General Chat) - norway, Sep 9, 15:06:03
  - Can you switch to a BT package with tv, internet, and 2 sky channels? (General Chat) - pants, Sep 9, 15:01:25
    - Either way, bundle up with one firm is the way really (n/m) (General Chat) - pants, Sep 9, 15:04:24
      - Yes. might do that (n/m) (General Chat) - Pit, Sep 9, 15:11:35
        
        Dat ?125 quids Sainsburys gift card looks good I have to say (General Chat) - pants, Sep 9, 15:17:57
        
        "Dat" (General Chat) - Brandonio, Sep 9, 15:22:26
- Zen without doubt the best - had them twice now miles better than sky (General Chat) - Men without hats, Sep 9, 14:52:01
- No problems for me with PlusNet but (General Chat) - CWC, Sep 9, 14:49:38
  - You probably can't reuse the BT one. (General Chat) - Arizona Bay, Sep 9, 15:20:53
    - ah, ok, cheers (General Chat) - CWC, Sep 9, 20:25:22
- Plusnet are good. They're actually owned by BT, but have their own (General Chat) - Arizona Bay, Sep 9, 14:37:05
  - Not if you take the TV service too. (General Chat) - Johnny Comecardiff, Sep 9, 14:49:19
- Do you have sky? (n/m) (General Chat) - pants, Sep 9, 14:34:04
  - Yes. I have a full sky package. Sports/Films etc (n/m) (General Chat) - Pit, Sep 9, 14:35:02
    - Absolutely go with them then. You get it free. (n/m) (General Chat) - Yellalee, Sep 9, 14:45:44
      - Phone em today and don't delay (General Chat) - Surrey Yella, Sep 9, 15:14:17
    - bundle up I'd say then (n/m) (General Chat) - pants, Sep 9, 14:37:33
      - I would ^^^^^^^ (n/m) (General Chat) - strap_on sally, Sep 9, 14:40:24
- had BT broadband for years and never had any probs (n/m) (General Chat) - eddie, Sep 9, 14:33:20
- IMO, I would avoid the smaller companies (General Chat) - strap_on sally, Sep 9, 14:31:31
- I had no problems with Talk Talk (General Chat) - norway, Sep 9, 14:31:07

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