I have a real like dilemma: If a customer has under paid by ?7*..

...but that customer lives abroad and frankly it has been a hassle sorting out payment in the first place, do you think I should tell em to cough up the balance or just process the order..? If I was in a real shop I would say "I require ?7 more please my good fellow or I shall be forced to throw you out", but as it is t'interweb shop it feels a bit tight...

What say you all?..

*Currency conversion issues I'm guessing...

Posted By: Fierce Panda on November 17th 2010 at 10:24:05

Message Thread

I have a real like dilemma: If a customer has under paid by ?7*.. (General Chat) - Fierce Panda, Nov 17, 10:24:05
- If the person has underpaid, surely you just tell the person that unless (General Chat) - HoofinHughes, Nov 17, 13:03:03
  - There is an update to all of this but can't say what it is for now (n/m) (General Chat) - Fierce Panda, Nov 17, 14:31:33
    - oh it was for Delia and Michaels Spanish Villa after all! (n/m) (General Chat) - Jumbo1, Nov 17, 14:35:11
- Depends whether you're making more than ?7 margin (n/m) (General Chat) - lurd, Nov 17, 10:46:00
  - Yep, margin is covered which was another reason I asked the question... (General Chat) - Fierce Panda, Nov 17, 10:59:03
    - If it's new business I don't even see a dilemma (General Chat) - Old Git, Nov 17, 11:08:42
    - *now* & *OG* (n/m) (General Chat) - Fierce Panda, Nov 17, 11:00:16
    - you're a business not a charity (n/m) (General Chat) - SCC 28, Nov 17, 11:00:01
      - well he's not a charity lol (n/m) (General Chat) - SCC 28, Nov 17, 11:00:30
- Send your goons over there to rough him up abit. (n/m) (General Chat) - Ken Dodds Dads Dog, Nov 17, 10:37:17
  - Times are hard mate so that would be just me flying over to kick him... (General Chat) - Fierce Panda, Nov 17, 10:39:39
    - It'll be worth it though. (General Chat) - Ken Dodds Dads Dog, Nov 17, 10:43:49
      - I think, on reflection, I'm going to do the following... (General Chat) - Fierce Panda, Nov 17, 10:51:37
        
        If he's a fellow City fan (General Chat) - Ken Dodds Dads Dog, Nov 17, 10:56:01
        
        Ha ha... (General Chat) - Fierce Panda, Nov 17, 10:59:47
- Don't ask for it, and overcharge him next time. (n/m) (General Chat) - yarmyyarmy, Nov 17, 10:32:04
- maybe mention you will let them off the 7 quid (General Chat) - Brandonio, Nov 17, 10:25:38
  - Yeah, maybe... (General Chat) - Fierce Panda, Nov 17, 10:29:03
- Depends on if the order is ?8 (n/m) (General Chat) - duke of york, Nov 17, 10:25:04
  - No. no it isn't... (General Chat) - Fierce Panda, Nov 17, 10:27:15
    - bank charges innit? (General Chat) - Tombs, Nov 17, 11:07:22
      - Nah, I think he's a good egg, I think it's a conversion thing.... (General Chat) - Fierce Panda, Nov 17, 11:10:10
    - boasting now (General Chat) - Brandonio, Nov 17, 10:31:07
      - The order is what it is Mr Spurs... (General Chat) - Fierce Panda, Nov 17, 10:33:48
        
        What has he bought? (n/m) (General Chat) - duke of york, Nov 17, 10:35:15
        
        Who? Brandy? Nothing as he's a Spurs fan... (General Chat) - Fierce Panda, Nov 17, 10:37:25
      - say gn to worzel (n/m) (General Chat) - SCC 28, Nov 17, 10:33:05
    - Leave it on their account (General Chat) - duke of york, Nov 17, 10:29:37
      - I think that's pretty much what Mrs Panda would say... (General Chat) - Fierce Panda, Nov 17, 10:33:02
        
        Just write a polite note saying "You've underpaid by ?7, don't worry about it now, (General Chat) - Arizona Bay, Nov 17, 10:41:31
        
        Yes, yes you're right... (General Chat) - Fierce Panda, Nov 17, 10:42:20
        
        haha, whichever book he's read this tactic in, or whoever told him to do this (General Chat) - pants, Nov 17, 10:52:54
        
        But it assumes you're going to get another order (General Chat) - Old Git, Nov 17, 10:48:46
        
        I know, I agree, hence my question... (General Chat) - Fierce Panda, Nov 17, 10:52:25
        
        However you decide to deal with it (General Chat) - pants, Nov 17, 10:57:04

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