sort of

I've cocked up a couple of times, getting the wrong age bracket for kids' tickets for away games. A follow up email has always resulted in a pleasant response, a corrected ticket and a refund. The box office crew are pretty good.

Posted By: dr fanta on December 23rd 2019 at 17:05:40

Message Thread

Anyone ever been overcharged booking canaries tickets online? (NCFC) - AlPi1902, Dec 23, 16:04:43
- If ever you’ve booked kids tickets online it’s worth checking if you’re due some money bac (n/m) (NCFC) - AlPi1902, Dec 23, 18:28:47
- sort of (NCFC) - dr fanta, Dec 23, 17:05:40
  - good to know, but wasn’t what I was thinking... (NCFC) - AlPi1902, Dec 23, 17:10:48
  - Same for me (NCFC) - emmaroyds, Dec 23, 17:10:14
    - People could be being overcharged (NCFC) - AlPi1902, Dec 23, 17:15:01
      - They have a disclaimer. (NCFC) - emmaroyds, Dec 23, 17:27:06
        
        Basket was updated, the system defaults back to full price. £40 overcharge (n/m) (NCFC) - AlPi1902, Dec 23, 17:44:23
        
        It’s all good Emma, thanks. Was just trying to let peeps know, and also know if it... (NCFC) - AlPi1902, Dec 23, 18:19:11
        
        Sorry I don't have the answer then. (n/m) (NCFC) - emmaroyds, Dec 23, 18:00:04

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