Anyone ever been overcharged booking canaries tickets online?

I’ve had an issue being overcharged with tickets when using the clubs booking system online. The problem occurs if you select junior tickets but miss checking the terms and conditions box.

The cart swaps the tickets back to full price, even though you’ve been shown the total reduced price - so when you check the box and click confirm you get charged full price.

I wondered if anyone else has had this issue?

Posted By: AlPi1902 on December 23rd 2019 at 16:04:43

Message Thread

Anyone ever been overcharged booking canaries tickets online? (NCFC) - AlPi1902, Dec 23, 16:04:43
- If ever you’ve booked kids tickets online it’s worth checking if you’re due some money bac (n/m) (NCFC) - AlPi1902, Dec 23, 18:28:47
- sort of (NCFC) - dr fanta, Dec 23, 17:05:40
  - good to know, but wasn’t what I was thinking... (NCFC) - AlPi1902, Dec 23, 17:10:48
  - Same for me (NCFC) - emmaroyds, Dec 23, 17:10:14
    - People could be being overcharged (NCFC) - AlPi1902, Dec 23, 17:15:01
      - They have a disclaimer. (NCFC) - emmaroyds, Dec 23, 17:27:06
        
        Basket was updated, the system defaults back to full price. £40 overcharge (n/m) (NCFC) - AlPi1902, Dec 23, 17:44:23
        
        It’s all good Emma, thanks. Was just trying to let peeps know, and also know if it... (NCFC) - AlPi1902, Dec 23, 18:19:11
        
        Sorry I don't have the answer then. (n/m) (NCFC) - emmaroyds, Dec 23, 18:00:04

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