i work for CAB......

Under the sale of goods act an item must:

Match the description
Be fit for purpose
and be of satisfactory quality.

If it doesnt meet one of the above then the consumer's statutory rights have been and you can either demand a full refund or a replacement. If they dont have the item in stock they must give you a better quality tv.

Posted By: ingi on January 31st 2010 at 22:06:18

Message Thread

Anyone know whether i can take a TV back that i bought today?...... (General Chat) - jimbo, Jan 31, 21:37:25
- Of course (General Chat) - 1morepost4jame_sward, Jan 31, 22:10:14
  - I'm a useless liar though, I hardly ever lie its just not me.... (General Chat) - jimbo, Jan 31, 22:13:04
- i work for CAB...... (General Chat) - ingi, Jan 31, 22:06:18
  - *breached (n/m) (General Chat) - ingi, Jan 31, 22:06:59
- Do this... (General Chat) - Larry Hagman, Jan 31, 21:51:32
  - Hitachi. (n/m) (General Chat) - jimbo, Jan 31, 21:55:32
  - That wouldnt work though, would it. Not fit for purpose doesnt cover (General Chat) - Yellalee, Jan 31, 21:54:51
    - Does cover it (General Chat) - Larry Hagman, Jan 31, 22:01:59
      - so, let's say, you buy the ?200 Bush over the ?2,000 OLED Sony... (General Chat) - Yellalee, Jan 31, 22:05:52
        
        Regardless of price (General Chat) - Larry Hagman, Jan 31, 22:29:53
        
        problem being - if you dont even know how good the picture should be... (General Chat) - Yellalee, Jan 31, 22:36:18
        
        Sure people should check first (General Chat) - Larry Hagman, Jan 31, 23:01:54
        
        let's be honest, the price of letting you return summat you didn't like (General Chat) - Worzel Scrimmage, Jan 31, 23:04:54
        
        lol - round and round we go. I'll leave it here. (n/m) (General Chat) - Yellalee, Jan 31, 23:03:05
        
        all subject to interpretation, but it doesnt need to get that far (General Chat) - Worzel Scrimmage, Jan 31, 23:01:39
      - fair enough, you know best... (n/m) (General Chat) - Yellalee, Jan 31, 22:03:04
- lcd tvs always look pixelated to me (General Chat) - The Judge, Jan 31, 21:48:15
  - shhhhh (General Chat) - Worzel Scrimmage, Jan 31, 22:05:49
- as long as you spend the money in Comet I can't see they'll have any problem (General Chat) - Worzel Scrimmage, Jan 31, 21:41:25
  - But there was a couple in there returning a Tv... (General Chat) - jimbo, Jan 31, 21:50:52
    - I took a DVD player back there a few years ago and exchanged for a better one (General Chat) - Ben, Jan 31, 21:53:00
      - no, they aren't obliged, but they will do if you're a nice bloke (General Chat) - Worzel Scrimmage, Jan 31, 22:02:22
        
        Doesn't sound like something I would have done:-) (n/m) (General Chat) - Ben, Jan 31, 22:04:08
        
        What buy a TV without seeing the picture? (n/m) (General Chat) - jimbo, Jan 31, 22:08:12
        
        No, smile and be nice. lol (General Chat) - Ben, Jan 31, 22:12:43
        
        same here - plenty of uber-geeks out there who review these things to death (n/m) (General Chat) - Yellalee, Jan 31, 22:13:28
        
        I haven't got the patience for that sadly. (n/m) (General Chat) - jimbo, Jan 31, 22:15:05
        
        Well you could find a way to "make it not work" then return it as faulty (General Chat) - Ben, Jan 31, 22:31:32
        
        lol miserable bastard (General Chat) - Worzel Scrimmage, Jan 31, 22:06:58
    - Comet's returns policy... (General Chat) - Yellalee, Jan 31, 21:51:54
      - But thats all about unused goods, i've opened it and plugged it in... (General Chat) - jimbo, Jan 31, 21:57:28
        
        you really bought a tv without seeing it on? (n/m) (General Chat) - Pixelman, Jan 31, 22:03:13
        
        Yes, very naive of me in hindsight. (n/m) (General Chat) - jimbo, Jan 31, 22:05:36
        
        fuck it, it's not like it's going back 'used' is it? (General Chat) - Worzel Scrimmage, Jan 31, 22:09:15
        
        Yep, watching MOTD now, and the picture quality is definately not good... (General Chat) - jimbo, Jan 31, 22:11:10
        
        HD LCD tvs are shocking for SD stuff (General Chat) - 1morepost4jame_sward, Jan 31, 22:14:58
        
        The picture is definately fuzzy. (n/m) (General Chat) - jimbo, Jan 31, 22:18:11
        
        fiddle around with the picture sharpness, I was similarly underwhelmed (General Chat) - Worzel Scrimmage, Jan 31, 22:27:17
        
        just take it back mate, if they give you any hassle, just say W. Scrimmage (General Chat) - Worzel Scrimmage, Jan 31, 22:16:47
        
        Lol! I like you humour. (n/m) (General Chat) - jimbo, Jan 31, 22:18:57
        
        I used to be realy reticent about complaining and taking stuff back (General Chat) - Worzel Scrimmage, Jan 31, 22:22:49
        
        HD or SD? Lots of HD tellies are appalling at SD. What is the model No. ? (n/m) (General Chat) - Yellalee, Jan 31, 22:12:06
        
        Its an HD ready TV but i don't have HD. (n/m) (General Chat) - jimbo, Jan 31, 22:16:03
        
        22LD555OU. Do you work for Comet? (n/m) (General Chat) - jimbo, Jan 31, 22:14:05
        
        lol, no. Just about to do what you should have done... (n/m) (General Chat) - Yellalee, Jan 31, 22:14:34
        
        but he has looked at it (General Chat) - Pixelman, Jan 31, 22:10:51
        
        yeah, I doubt they'll woryy if he says he'll spend an extra ?100 on a better model (General Chat) - Yellalee, Jan 31, 22:10:20
        
        fuckign should be (General Chat) - Worzel Scrimmage, Jan 31, 22:25:21
        
        You bought a telly without seeing the picture?? They can't prove you didnt turn it on... (General Chat) - Yellalee, Jan 31, 21:59:43

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