The messages are very confusing

Got a text saying I hadn't registered, so I can't watch it free, but it includes a link to an article which says "by using their email address attributed to the club's ticketing site, season ticket holders will be able to watch the game on Saturday (3pm UK) for free here - link to iFollow match page.

But I also got an email saying:
"Fans will need to ensure that the email address registered to their iFollow account is the same as the one you are receiving this communication to.
Our records show that this is the case for you."

Baffling.

Posted By: jamesward on October 23rd 2020 at 16:00:43

Message Thread

iFollow....completely forgot to register tbh. Guess they’re expecting payment if so? (NCFC) - BINMEN8R, Oct 23, 15:54:48
- I don't think I had to enter payment details to register, but not used it to watch a home (NCFC) - Brom, Oct 23, 16:07:35
  - Originally you had to register a payment method and then at check out (NCFC) - Pixelman, Oct 23, 19:08:26
- The messages are very confusing (NCFC) - jamesward, Oct 23, 16:00:43
  - .... (NCFC) - Duck, Oct 23, 17:04:32
  - I didn’t register then started and it asked for £10. No chance. (n/m) (NCFC) - BINMEN8R, Oct 23, 16:03:46
    - But you get that back at the checkout page... (NCFC) - Pixelman, Oct 23, 19:11:11

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