PM; Proth - was it you asking about Ocado t'other day?
We've been with them for 3 years or more. Unbeatable customer service and not as expensive as you might expect.
We have a pre-cooked weekly delivery slot on a Thu evening and they put a basic shop in for you each week, that we then edit.
A mixture of Waitrose and Ocado own goods, the Waitrose versions a bit dearer. They do a price check each week against over chains to provide some assurance of value.
Never a quibble over returns or problems, always money back.
It's been a problem recently until they beefed up their servers and web app... 65,000th in the queue, a wait of over 4 hours! But fine now.
They are moving their partnering from Waitrose to M&S Food later this year... maybe delayed now though?
Anyway Saul Goodman for us, found it much better than Sainsbury and Tesco, which I've used in the past.
Cheers,
Posted By: Worthing Yellow on April 3rd 2020 at 10:11:34
Message Thread
- PM; Proth - was it you asking about Ocado t'other day? (General Chat) - Worthing Yellow, Apr 3, 10:11:34
- VMT what WY said (General Chat) - Highway, Apr 3, 12:01:50
- That's interesting - how did they contact you to invite you to get a slot? (n/m) (General Chat) - SimonOTBC, Apr 3, 12:24:31
- We use it too (General Chat) - SimonOTBC, Apr 3, 10:56:26
- great service if they pre cook it, saves loads of time (n/m) (General Chat) - Jumbo1, Apr 3, 10:37:14
- Thanks Wyđđ (n/m) (General Chat) - protheroe fitzgibbon, Apr 3, 10:14:15
- VMT what WY said (General Chat) - Highway, Apr 3, 12:01:50
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