True. I have some sympathy for first line operators
They are just log and flog people. They are relatively powerless to be able to action much. That's why you get things done faster if you contact a higher power. Because that higher power takes your query out of a 1st line queue, and into the 2nd/3rd line where people action your request
Posted By: pants on April 17th 2015 at 12:04:22
Message Thread
- npower are outrageous, I am owed a refund for credit when I was with them which should... (General Chat) - DrDublin, Apr 17, 11:52:15
- I'm with em but hear some right horror stories (General Chat) - pants, Apr 17, 11:55:01
- hey Dubs... (General Chat) - Cheltenham_Canary, Apr 17, 11:54:49
- Well yeah, or threaten to contact the ombudsman (n/m) (General Chat) - pants, Apr 17, 11:57:16
- my gf has had to go to the ombudsman - they're still shite (General Chat) - doncoop, Apr 17, 13:05:55
- Just don't do customer service at all. (n/m) (General Chat) - DrDublin, Apr 17, 13:08:23
- she did for a time until i told her to complain. (General Chat) - doncoop, Apr 17, 13:30:52
- Just don't do customer service at all. (n/m) (General Chat) - DrDublin, Apr 17, 13:08:23
- I just given the live chat dude permission to speak to my Lawyer, that being big bro... (General Chat) - DrDublin, Apr 17, 11:58:56
- True. I have some sympathy for first line operators (General Chat) - pants, Apr 17, 12:04:22
- Thats what I did with Scottish Power - worked a treat! (n/m) (General Chat) - Kirrie, Apr 17, 11:58:37
- my gf has had to go to the ombudsman - they're still shite (General Chat) - doncoop, Apr 17, 13:05:55
- Well yeah, or threaten to contact the ombudsman (n/m) (General Chat) - pants, Apr 17, 11:57:16
- Agreed (General Chat) - mr chimp, Apr 17, 11:54:18
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