Tell him to change his Outlook (I assume) set up

to send only text messages to you. Think that should fix the problem

"reply to the individual who sent you the offending email and ask that they re-send the message, with the attached files, as a plain text message, not in Rich Text Format or HTML. If they don't know how to do this, you can, of course, refer them to this document!"

Posted By: BerlinCanary, Aug 6, 14:30:05