I rang up Rail Europe a few weeks ago to book some tickets

The 1st person I spoke accidentally disconnected the phone call. I didn't mind this. However the 2nd person I spoke to couldn't speak English (or rather, had an appalling grasp of English), the 3rd person I spoke to couldn't handle the bookings I wanted to do when they could.

Oh, and one hadn't heard of Italy. Fantastic.

That sort of service sums up some of the idiots that work in call centres.

Posted By: iwans_ex_dentist, Jul 18, 11:32:26