"Hi, Steve. Fuck off, you prole. Love from PTV".

(I admit my mail wasn't exactly polite. Or eloquent. But I was right pissed orf at the time).

Dear Steve,

Thank you for contacting us.

We are sorry for the delayed start of the commentary on the website
last Saturday. This was due to a technical error at the radio station
who provide the commentary. As soon as it was recognised steps were
put in place to rectify the situation. We apologise for any
inconvenience.

Best Regards,

Canaries World - Web Support

-----Original Message-----
Subject: Commentary Problems

Hi

I hope this email form works, as nothing else seems to.

The last two weeks, we have missed the start of the commentary for Norwich City games. This week there seems to be no commentary whatsoever.

In addition, while I am a Windows user, I find it outrageous that all Apple users had the service they had paid for removed, when it is quite simple to connect them through a proxy.

What refund will you give the people who paid 25 quid and receive the service they pay for only intermittently ?

Steve

Posted By: Steve in Holland, Mar 19, 15:27:02