It's not racist to whinge about business moving services to a region that results in a poorer level of customer service for its clients.
Being in the insurance industry I have had a lot of contact with these centres, and know of a lot of other people expereinces and they can be truly shocking.
Case in point, a client trying to report a claim to someone with no idea what a round about is.
Most (i'll admit to some) don't whinge because its Indian, they whinge because of the drop in service the move to india results in.
Posted By: megson, Nov 23, 11:36:55
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