Yes. Several. No problems when things go smoothly but if you want my advice

Cut them out and go straight to Smart Fone Store UK.

My last backmarket phone came from them and wasn't what I ordered so I returned it. Dealing with backmarket was hard work and very slow. Just a succession of silly fluffy messages and vague answers.

In the end I called Smartfone store directly. They apologised profusely and sent me a free upgrade to a mint condition Sony Xperia 1 iii which I only paid £365 for and it arrived next morning.

The guy at Smartfone said selling through backmarket was hard work as all the communications come via backmarket and it adds a layer of hassle and miscommunication when there's a problem.

The phone is the absolute dogs bollocks. I am a Sony man from this point on.

Posted By: Captain Bligh, Mar 6, 18:46:42