I think you'll be too late for s75

No experience with travel companies/ABTA, but in another regulated space we generally try to settle things before it goes to the Ombudsman as we get charged a fee regardless of outcome and it's a complete ballache to prepare for some of these. I assume there's a similar ABTA cost for operators.

So I'd certainly say don't rule out the ABTA approach, particularly if you don't fancy the small claims court.

(The MSE forums tend to be quite useful for this sort of thing, if you haven't checked there yet)

Posted By: CWC, Feb 10, 10:52:04