Are there not a few companies moving call centres back to the uk...

because of the whole customer service deal. As i understand it people were getting frustrated as they couldnt understand the operator on the other end. Which led to abuse, agro and stress for both parties concerned. It's not really helpful for the company but if it saves them Xmillion pounds a year then they'll carry on i guess.

Posted By: NCFC4life, May 16, 10:53:19