Just sent this to the managing director of a customer of mine ..

do you reckon it's a bit harsh?

I am writing to you about the way your company has treated me with reference to settlement of our account.
I have been chasing payment for about 6 weeks for some outstanding invoices, and all I have been getting is "fobbed" off by someone called Darren. First I was told that a cheque had been sent, then he said he would check his bank to see if it had been cashed and call me back (which of course didn't happen). I phoned last Wednesday and he said he had found it on his desk and would put it in the post. I phoned again and he said in his very smug way of his that it was posted Friday and it still hasn't arrived! One of the outstanding invoices dates back to 15.12.2004 and is now 4 months overdue.
If I had set up in business to be a bank I would have called my company something else, I am not in the business of offering interest free loans to companies and I doubt you are as well. I have told Darren that if the cheque does not arrive within two days I will be taking court action to recover the debt and interest and any charges I accrue as well.
I will not be dealing with your company any more unless it is on a pro forma invoice basis and if that doesn't happen then any purchases of Rohacell will have to be bought directly by yourselves from Germany who are currently on a 12 week lead time.
I would hope that you would have the common courtesy to reply to this email, but I will not be holding my breath.

Best Regards

Posted By: meeky, Jun 1, 13:11:11