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I have recently purchased an O2 pay as you go phone, transaction number *******. It is supposed to come with ?10 free airtime credit as per the invoice but how I obtain this god only knows. On the one occasion I managed to successfully get through to your customer services and speak to a human being the gimp says he can't deal with it and puts me through to admin where it rings for about 5 minutes and I decide to hang up. So cheers for that. I check my credit and see the call has cost me a fiver. kind of ironic as the purpose of my call was to obtain 10 pounds worth of credit. why didn't alanis stick that line in her song? so I won't be calling you amateurs again but would appreciate an email or call in order to rectify the situation. merry xmas.

Posted By: SCC 26, Dec 15, 16:08:44