I think that a stand should be made...

...it's money grabbing...

if someone buys one of the Mrs' pictures and it doesn't show up (they always have) we owe them either a replacement or a refund...

Why should large organisations be except from basic customer service standards...

They're at fault but they're trying to get money from me for not providing a service - it's a wrong un...

Posted By: Dandy Highburyman, Jan 15, 18:57:23