I should add that in fixing the service problem, I have had a new master socket fitted

yes, they've installed it in a daft position and have fitted it crooked. It's a good job my next door neighbour was here to watch over the dude because he had to stop him installing it in the wrong room. Thanks, BT. I think it may be time to switch provider.

Posted By: Sugbad The Bad, Aug 29, 18:55:35