If I remember correctly

You have to print a parcel label out which Microsoft send you and then ring a number to get it picked up. I think it was all free though, so not to much of a problem.

Although mine had the red ring of death and as it's a well known problem they repaired it for free, so it might be different for other repairs.

Posted By: NiftyFiftyCity, Nov 24, 19:16:59