They wanted to come round and go thru the address details again...

...after I'd gone thru all of that on the phone...so to make up for the 'inconvenience' they refunded the £25...

Don't do any of this registering nonse-sense online - phone them...they're desparate to capture new customers and keep exsiting ones at the mo cos of the whole no Sky thang...I reckon you should be able to slash that installation charge at the very least...if you don't ask, you don't get...the magic words are something along the lines of "yeah, well, I think I could get a better offer with Sky" and negotiate from there...

Posted By: Fierce Panda on August 8th 2007 at 14:13:47

Message Thread

Anyone here had any experience of Virgin Media (General Chat) - scruffy, Aug 8, 13:37:57
- i called them yesterday (General Chat) - conker, Aug 8, 13:52:04
  - thought the VIP was a 12 month contract? (General Chat) - scruffy, Aug 8, 14:00:04
    - I paid £25 for installation... (General Chat) - Fierce Panda, Aug 8, 14:01:49
      - Cheers (General Chat) - scruffy, Aug 8, 14:08:56
        
        They wanted to come round and go thru the address details again... (General Chat) - Fierce Panda, Aug 8, 14:13:47
        
        I'm confused about the Sky channels (General Chat) - scruffy, Aug 8, 14:17:04
        
        You can have Sky Sports - just not the 'free' ones... (General Chat) - Fierce Panda, Aug 8, 14:18:51
        
        Okay sounds good (General Chat) - scruffy, Aug 8, 14:21:47
        
        Why is everyone going for Virgin Media (General Chat) - Dog, Aug 8, 14:35:35
        
        Sky Broadband is appalling apparently (General Chat) - scruffy, Aug 8, 14:48:49
  - Cheapskate... (General Chat) - Brom, Aug 8, 13:54:08
    - not everybody has a bottomless pit of money (n/m) (General Chat) - Brandonio, Aug 8, 13:57:12
      - Hardly bottomless... (General Chat) - Brom, Aug 8, 14:01:37
      - Brom has (n/m) (General Chat) - Fierce Panda, Aug 8, 13:58:49
    - Im keeping XL (General Chat) - conker, Aug 8, 13:57:03
      - Ah, acceptable (n/m) (General Chat) - Brom, Aug 8, 14:01:19
- If the phone service is comparible with BT, (General Chat) - CB41, Aug 8, 13:44:08
  - I'd agree with that (General Chat) - scruffy, Aug 8, 14:02:46
  - NTL is Virgin Media! (n/m) (General Chat) - conker, Aug 8, 13:52:38
    - Not according to my email address (yet). (General Chat) - CB41, Aug 8, 13:54:36
      - I'm sure they wont change the email address (General Chat) - scruffy, Aug 8, 14:19:54
      - not sure what your email address has to do with it (General Chat) - blindasabat, Aug 8, 13:59:25
- Yes... (General Chat) - Fierce Panda, Aug 8, 13:39:48
  - Santana? Sultana? (n/m) (General Chat) - conker, Aug 8, 13:52:54
    - I find that ad rather amoosing... (General Chat) - Fierce Panda, Aug 8, 13:55:20
      - seen this 'un? (General Chat) - Sugbad The Bad, Aug 8, 13:56:19
        
        That's awful... (General Chat) - Fierce Panda, Aug 8, 13:58:40
        
        Have I posted the wrong link? (General Chat) - Sugbad The Bad, Aug 8, 14:00:51
        
        Ah, sorry... (General Chat) - Fierce Panda, Aug 8, 14:03:10
- IED has photos of himself (n/m) (General Chat) - BerlinCanary, Aug 8, 13:39:46
  - lol (n/m) (General Chat) - Dog, Aug 8, 13:40:35

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