i work for Citizens Advice..............

should get the same replacment as when purchased i.e brand new model. When did you get the replacement? you may be able to claim a refund if within time period.

My advice if you can, pop down to your local CAB ask them to do a letter on your behalf and it will sorted asap. Done it many times for clients with faulty goods. The good must match the description of the item and be fit for the purpose, if not breach of contract.

Posted By: ingi on February 21st 2007 at 12:41:44

Message Thread

Bit of legal advice needed if anyone can help.... (General Chat) - DemoniCanary, Feb 21, 12:31:23
- Go down to their head office (General Chat) - Tomblander, Feb 21, 12:52:59
  - felt like it yesterday! (n/m) (General Chat) - DemoniCanary, Feb 21, 12:53:58
- Trading Standards or the CAB should keep you right! (n/m) (General Chat) - Kirrie, Feb 21, 12:48:29
- Depends on the terms of the warranty (General Chat) - Old Git, Feb 21, 12:42:18
  - goods should last a resonable length of time (General Chat) - ingi, Feb 21, 12:45:20
  - It says if you put a Thorne in the loading drive it will last for (General Chat) - lovely old job, Feb 21, 12:44:38
- i work for Citizens Advice.............. (General Chat) - ingi, Feb 21, 12:41:44
  - Oh, yeah, old 360 went away last Monday and replacement one came back yesterday (n/m) (General Chat) - DemoniCanary, Feb 21, 12:46:47
  - Cheers, will get some time off work and pop down there (n/m) (General Chat) - DemoniCanary, Feb 21, 12:45:06
- Get a WII (General Chat) - malkybarkid, Feb 21, 12:35:26
  - Will have a Wii (no, not a piss) sometime in the next 4 weeks!!.. (General Chat) - DemoniCanary, Feb 21, 12:40:32
- Citizens Advice Bureau or Which? (n/m) (General Chat) - BerlinCanary, Feb 21, 12:34:43

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