Meeky, I sent this via email and got a cheque the next day!

Dear xxxxx,

I have today tried to ring you concerning the matter of our unpaid invoice (Number 3451 - 22/2/05 - Amount ?352.50).

We have today received a cheque for ?100 and a note asking us to consider this as final settlement for the work that we carried out on your behalf.

This is not an option.

We took on the work at your behest in good faith and provided you with a written quotation beforehand, I hold all the dated correspondence relating to the work you commissioned.

We, in fact, completed more than the requested work due to the fact that we redesigned the folder you asked for THREE times (at your request) and issued new proofs each time for you to take away.

I have spoken to your Accounts Department, asked them to inform the head of accounts of the situation and the facts that should we not receive a cheque for the balance owed within the next week we will:

1. Obviously, hand the matter over to our solicitors.

2. Write to the apea, PEIMF and CIWM and UKAS informing them of the situation and explaining clearly that LCM have reneged on payment of an invoice for work completed. We would ask them to reconsider offering affiliation to companies who do not honour legitimate business transactions.

3. Write to the FSB, of which we are longstanding members outlining the situation and including a request that they warn all their members of LCM's conduct in this matter through their national magazine The Voice.

I look forward to hearing from you.

Regards

Posted By: malkybarkid on June 1st 2005 at 13:20:53

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