Sorry guys, need help about how to use "trainline"?

Sorry guys, I'd been tweet with trainline staff, I see this link

User Posted Link

they said I can't get e-ticket or mobile ticket, that's ok, I can still purchase from the website, print it out and then take it to get the train, but their staff said

"Yes however Heathrow station does not have collection faculties so I would recommend booking your tickets from London only..." I don't understand what it means, did I need to purchase tube ticket? For example I want to buy the ticket of 13:14 16:27 to Norwich whcih is GBP 14.10...

Posted By: XXL16 on September 29th 2015 at 09:51:06

Message Thread

Sorry guys, need help about how to use "trainline"? (NCFC) - XXL16, Sep 29, 09:51:06
- Which Norwich games are you going to watch David? (n/m) (NCFC) - MIKEWALKER, Sep 29, 10:29:48
  - From the date I am in Norwich: I will go to the following game (NCFC) - XXL16, Sep 29, 10:40:07
    - not being rude, but don't Norwich normally lose when you watch in person? (NCFC) - MIKEWALKER, Sep 29, 11:17:15
      - How are things going in the fantasy league? Still ok down there? (n/m) (NCFC) - Ken Breadstick, Sep 29, 11:22:38
        
        shut up johnny chickencount (n/m) (NCFC) - MIKEWALKER, Sep 29, 11:49:10
- My conversation to them is here... (NCFC) - XXL16, Sep 29, 10:19:40
- bunk on the train and hide in the bogs (NCFC) - emmaroyds, Sep 29, 10:17:16
  - Some of the Greater Anglia trains have very small bogs/doors to the bogs (NCFC) - essexcanaryOTBC, Sep 29, 10:20:51
- don't use TrainLine (NCFC) - s10 yellow, Sep 29, 10:06:02
  - I've always found trainline to be way cheaper than going direct to train company (n/m) (NCFC) - Pixelman, Sep 29, 13:11:15
    - there is literally no way that is possible (NCFC) - s10 yellow, Sep 29, 13:26:19
  - or register your debit card (NCFC) - ghostof barry butler, Sep 29, 11:21:22
    - has to be contactless, doesn't need to be registered (n/m) (NCFC) - s10 yellow, Sep 29, 11:48:26
  - I just check their price... (NCFC) - XXL16, Sep 29, 10:41:14
    - your link doesn't work, can you say what it's showing? (NCFC) - s10 yellow, Sep 29, 10:44:46
      - I think it's their website down a few minutes ago, you are rigth they show same price (NCFC) - XXL16, Sep 29, 10:51:42
        
        Cool, just book London Liverpool Street to Norwich on greateranglia (NCFC) - s10 yellow, Sep 29, 10:56:26
        
        Thanks, thanks, do you also know if I arrive a bit early, can I change the (NCFC) - XXL16, Sep 29, 11:08:47
        
        Yes you can but it will cost you. I wouldn't, personally, but it's up to you. (NCFC) - Old Man, Sep 29, 11:10:08
        
        Ok, I understand, i also find that i cannot boook the ticket from Norwich to (NCFC) - XXL16, Sep 29, 11:19:08
        
        Just get a ticket to Liverpool Street from Norwich then get a tube ticket when you get the (NCFC) - Garry Brooke, Sep 29, 11:25:26
        
        No that's right. Our transport system is NOT integrated. (NCFC) - Old Man, Sep 29, 11:25:06
  - Yup. And buy tickets well ahead of time for specific trains if possible (NCFC) - Old Man, Sep 29, 10:17:26
    - That means I don't buy it now, and buy it on the day you mean? (NCFC) - XXL16, Sep 29, 10:19:09
      - No it means the opposite. DO buy it now. NOT on the day (NCFC) - Old Man, Sep 29, 10:21:57
        
        OK but I buy the Greater Anglia or Trainline? (NCFC) - XXL16, Sep 29, 10:42:30
        
        Whichever gets you the cheapest fare (NCFC) - Old Man, Sep 29, 10:44:38
        
        the fares will all be the same, they use the same database (NCFC) - s10 yellow, Sep 29, 10:48:49
  - Agree^^^ (NCFC) - Martin Peters, Sep 29, 10:14:03
    - it's the unnecessary booking fees people pay that funds their advertising (NCFC) - s10 yellow, Sep 29, 10:15:01
- they're saying book your ticket from london liverpool street to norwich (NCFC) - wolfio, Sep 29, 10:03:44

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