anyone know anything about computers?

all of last week I kept getting a box come up at start up saying found new hardware. I kept ignoring it as it said the hardware was unknown. the other day instead of ignoring it I clicked "next" to see what was going on and now my computer is dead. Cpu is 0%. Get the egg timer on the whole time.

I've tried system restore but it is blocking it. Is this a virus? If I start up in safe boot the computer works at normal speed. But with no internet

Do I need to start from scratch? Reinstall operating system?

Posted By: Charles21 on December 15th 2012 at 09:53:34

Message Thread

anyone know anything about computers? (General Chat) - Charles21, Dec 15, 09:53:34
- Choose last known good configuration when you boot. (n/m) (General Chat) - Steve in Holland, Dec 15, 11:51:26
- I'm no expert, but at this point I'd just flick the off-switch att the socket (General Chat) - Sugbad The Bad, Dec 15, 10:15:02
  - done that I'm afraid (General Chat) - Charles21, Dec 15, 10:17:42
    - OK, my next step would be to open in safe and call up Task Manager (General Chat) - Sugbad The Bad, Dec 15, 11:25:47
- Can't you select safe mode with networking? (n/m) (General Chat) - Chris Peacock, Dec 15, 10:14:20
  - I can yes (General Chat) - Charles21, Dec 15, 10:15:27
    - Should do. (n/m) (General Chat) - Chris Peacock, Dec 15, 10:17:16
      - ta, I'm completely computer illiterate! (n/m) (General Chat) - Charles21, Dec 15, 10:18:34
- If you hit command-shift-4 the select an area of the screen it does a screenshot. (n/m) (General Chat) - I Am Hoot, Dec 15, 09:57:09
  - great, thanks (n/m) (General Chat) - Charles21, Dec 15, 10:10:14

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