The Rail Europe Call Centre can be a bit hit and miss

Some of the staff, I agree, are good. The lot in the French travel office in Piccadilly Circus are fantastic.

Others, however, appear to have little or no idea about the product they are selling. Considering I have done a lot of foreign travel by train and know quite a bit about railways abroad, I find it pretty unprofessional when staff dealing with you do not know basic info they should do.

Another good alternative - and I have never had a problem with this lot - are Deutsche Bahn UK.

Posted By: iwans_ex_dentist on April 6th 2010 at 10:37:33


Message Thread


Reply to Message

In order to add a post to the WotB Message Board you must be a registered WotB user.

If you are not yet registered then please visit the registration page. You should ensure that their browser is setup to accept cookies.

Log in